?

How can we help?

Have a Question?

By using this form you agree with the storage and handling of your data by this website. View the terms of our policy here.

Call our team

Tyne & Wear: 0191 491 0344
Teesside: 01642 312 312
Darlington: 01325 353 222

FREE Instant Online Valuation

Click here

A change to our tenant vetting procedure that you can implement too

This entry was posted on Wednesday, January 28th, 2015 by Nigel

If you are a couple of degrees out at your starting point it could mean that you are a massively off track when you get to the finish line. Only a couple of degrees can mean the difference between being a successful landlord with high yielding properties and a landlord who just seems to get by each month.

 

With this in mind, I wanted to share with you a new idea we are implementing in our tenant vetting procedure which came through a tenant lying on their application this week. This change in our vetting procedure will defiantly allow us to weed out more bad tenants and have an even higher conversion of obtaining the best tenants in the market place.

 

A change to our tenant vetting procedure that you can implement too:

 

A new tenant, let’s call her Mrs Bull (because that’s what her vetting application materialised to be) applied for one of our properties. As normal we did the relevant checks-credit check, previous landlord reference checks etc. Mrs Bull got her friend to pretend that she was her previous landlord, gave a fake address so we could send out the landlord reference to her and we even spoke to this lady on the phone, while all the time pretending that she was the previous landlord.

 

This tenant passed all of our vetting and moved into the property. Yesterday we received a phone call from the REAL landlord explaining that we have just taken on a tenant from hell!

 

So:
1) We are now in the process of removing this tenant.
2) How do we stop this happening in the future?

 

Download the land registration details from the internet for the previous landlord
We now download the land registration details to prove the name of the landlord and the address details given by the tenant are correct on any property which has reduced criteria. While this is not 100% fool proof it does give us another line of defence when a tenant wants to commit fraud.

 

If you find tenants yourself please make sure you download the land registration details of the previous landlord when referencing your new tenant.

 

OTHER TOP VETTING TIPS……

 

Facebook
We check the Facebook accounts (if applicable) of every new tenant. Often you can tell a lot about the character of someone purely by looking at their photos and what they share on social media.

 

Home visits
We visit every new benefit tenant in their current property (as long as they live in the North East). This allows us to see how they have treated this property and is a clear indication of how they are going to treat your property when they move in.

 

NGU Home Lettings are here to help ...

Send us your property enquiry

Esta Awards
FREE VALUATION

Looking to let your home?

Quality of service as well as fees are important to landlords.  Our management fees start from 5% + VAT to landlords who take up our managed service.