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I started working for NGU Homelettings back in August 2014 but have always worked in the lettings industry since I left school at 16. I started out as a lettings assistant and now manage the department so I am very happy!
I love matching people to property and enjoy the fact that every day is so different! I really enjoy working under pressure and to targets which drives my team and I believe this creates a great work ethic. I like building relationships with tenants and landlords because this just makes working at NGU more enjoyable. I have a level 2 and 3 in business management and I work very hard always putting 100% into everything I do as well as learning new things all the time.
I also manage the Sales & Investments Department. It’s really an amazing feeling finding a first time buyer their dream home or assisting a client with investing in property that will increase their personal income. I work with an amazing group of people and we’re all passionate about what we do.
“Success is not just what you accomplish in your life, it is about what you inspire others to do”
I started my lettings career journey in March 2019 after I received my Level 3 college Diploma. Joining NGU has been the best decision I have ever made and I have not looked back since. Every day is different and I learn something new each day. The team at NGU is an added bonus, I could not have asked for a better team!
My role consists of providing a great front of house service, arranging viewings, taking general enquiries over the phone and via emails as well as updating tenants and landlords with applications.
Teamwork is a huge part of my role, without this, I would not have been able to provide a great service to both landlords and tenants.
I am progressing my career in lettings as an apprentice and I am learning new skills everyday that can help me to excel in the future. My colleagues are a huge part of my apprenticeship; they are teaching me new skills that can make my work better.
“Great things in business are never done by one person”
I began my lettings career with NGU in October 2017. I have never looked back since.
My job role within the company is to speak to both tenants and landlords. This includes; providing a front of house service, arranging viewings, taking enquiries, arranging home visits, move-ins and providing updates and feedback to both landlords and tenants. I also have to liaise with my other colleagues in different departments to make sure we provide an excellent service.
I share the responsibility of our in house vetting service with Katie. From this, I believe I contribute to gaining a good, trusting relationship with both our tenants and landlords.
“Pleasure in the job puts perfection in the work”
As a landlord it’s becoming increasingly difficult to make money in property. So for the next year our aim is to save landlords money!
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