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Tyne & Wear: 0191 491 0344
Teesside: 01642 312 312
Darlington: 01325 353 222

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We are really sorry to hear that you are looking to move out of your home.

Is there anything we could do to make you stay? Please don’t hesitate to speak to our rental department on 0191 491 0344 – Option 4 – often we can solve the issues you may have.

If you still want to move out we need at least one months’ written notice from all tenants.  We will then agree with your landlord what they would like us to do, usually this means we will start marketing the property to find further tenants.


Leaving within your fixed term

If you are still in your fixed term i.e. if you signed a six month or twelve tenancy agreement and decide to leave before the six or twelve months then you will liable for the full six or twelve months rent.  Only in exceptional cases where the landlord agrees to end the tenancy early will you not be liable but this is at the discretion of the landlord.


To end your tenancy please fill in the information below:

You will receive an automated reply to confirm we have received your notice.  This prevents any discrepancies that can arise from notices not being received or not in the required time frames.

Ending a Tenancy

By using this form you agree with the storage and handling of your data by this website. View the terms of our policy here.

What happens once you hand in your notice?

 Once your notice has been served (i.e. either you have told us you want to leave or your landlord has told us they want you to leave) we will confirm the following:

  1. An initial move-out meeting, this is prior to your final move-out date. At this meeting we will examine the condition of the property versus the initial signed inventory.  We will let you know of any work that needs to be performed, before you finally move-out.  This is so there are no surprises at the final move-out in regards to deductions from your deposit.It is important that you leave your property in the same condition as you found it, allowing for reasonable wear and tear.  We often professionally clean our properties before a tenant moves-in.  Common deductions we make from deposits are due to carpets not being professionally cleaned or other cleaning such as ovens, etc.  Also all belongings should be removed from the property.
  2. The final move-out meeting, usually on the last day of your tenancy.  We will once again examine the condition of the property and let you know any deductions we will be making from the deposit. These should come as no surprise since they should have been detailed at the initial move-out meeting.


Return of Your Deposit

All deposits are held in our client account and insured with the Deposit Protection Service.  See www.depositprotection.com for further details. If there are no deductions from your deposit or you agree with our deductions, we will return your full deposit or a proportion of it immediately.

If you disagree with the deductions we have made you must contact the Deposit Protection Service on 0330 303 0030 who will inform us and help you to resolve any dispute, and if required adjudicate.


What happens if I change my mind and want to stay in the property after giving my notice?

Sometimes your circumstances may change and you may want to stay in the property. The important thing is to let us know as soon as possible. If you let us know quickly then your landlord may agree to you staying.

Tyne & Wear: 0191 491 0344 | Teesside: 01642 312 312 | Darlington: 01325 353 222

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