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This entry was posted on Monday, October 30th, 2017 by Nigel


Further Lettings updates on Universal Credit! Speeding up the process and reducing the chance of the tenant being in arrears at the beginning of a tenancy

We facilitate the entire process from the initial set up of getting the tenant to setup a new claim online or if it is an existing claim the tenant conducts a telephone interview with the job centre and a further face to face interview. Once the claim has been processed we agree with the tenant to have the direct debit details put down on the same day they are expected to receive payment for the Universal Credit Claim.

Universal credit can usually take up to 8 weeks to fall into a payment schedule.
Tenants can apply for an advanced payment which is  similar to a budget loan through the job centre, we have this as a part of our process to protect the tenant from falling into instant arrears.

So far we have seen fantastic results as the processes is working very well for us!


Just 2 in 10 landlords say they are willing to let to tenants in receipt of housing benefit or universal credit, according to latest research from the National Landlords Association (NLA).

Here at NGU Homelettings we have always managed to adapt to changes in the benefits system allowing us to be one step ahead of the curve.

The new process is packaged up to tenants as ‘the new way of getting direct payment’ so tenants don’t mind as 99.9% of tenants actually want the rent to go direct to the landlords.


  1. Safeguarding Tenancies
  2. Protecting Landlords Rents
  3. Protecting Investments
  4. Maintaining Control

Contact us and speak to a member of our team to get more details:
Switch your property to NGU Homelettings today.
Call – 0191 607 8965


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